Passwords

The Passwords section provides the following information:

  • Password management
  • Password requirements

Password Management

Consider the following when using your password:

  • Changing your password: contact your Account Administrator for assistance in resetting your password.
  • Forgotten passwords: on the main login screen, click the Forgot Password link. Once you provide your username an email is sent to the address associated with the user with instructions on resetting the password. In the email, click the link to answer the challenge questions and reset your password.
    Note: To use the Forgot Password link, email address and challenge questions must be set in your USER PROFILE.
  • Account Administrator challenge questions/password reset: in the event that you have forgotten your challenge questions, your Account Administrator can send a password reset email. Follow the link in the email to reset your password.

Password Requirements

The following table provides guidelines for setting and changing your password:

Feature Description
Password
  • At least eight characters long
  • Contain three of the four character groups:
    • At least one uppercase character (A-Z)
    • At least one lowercase character (a-z)
    • At least one numeric character (0-9)
    • At least one special character, consisting of the following:

      ! " # $ % ' ( ) * + , - . /: ; < = > ? @ [ \ ] _ ` { | } ~

  • Passwords can only be changed once every 48 hours.